Charity Asks Care Home Residents to Help Recruit New Staff

The charity Diagrama is approaching the recruitment of new team members for its care homes in Orpington by asking the people they support to help identify what the ideal candidates should be like.

Kent based charity Diagrama has introduced an innovative new stage in the recruitment process for Support and Development staff at their care homes for adults with learning disabilities. The charity’s HR team has asked the people they support to share what skills and qualities they want the successful candidates to have. These skills and qualities  have been prioritised on the role specification and new interview questions have been added so that the charity can find new team members who best match the requirements of the people they support.



A group from Diagrama was invited to attend a meeting with Richard Dunn, Diagrama’s Head of Human Resources, in which they were asked to describe what their new Support and Development Workers should be like.

Richard Dunn, Head of Human Resources, Diagrama, said, “The group we asked to help us with recruitment were all very clear about the type of Support and Development Workers that they wanted to see join the team. They asked for qualities including, being funny, being helpful,  having lots of  love and support to give, and wanting to make people feel happy.”

The group overwhelmingly asked the charity to recruit helpful people with lots of love to give, who would really want to support them with activities including gardening, music and cooking and would want to take them out for adventures to rescue centres or the seaside.

Richard Dunn continued, “Diagrama is looking for people to join the team who can help to unlock the potential of the people we support, so we felt it was very important to involve them in deciding what qualities and skills the ideal candidates should have. Talking with the group about the type of Support and Development Workers we should employ was a very positive and rewarding experience, and their wishes will be prioritised, when  we interview prospective candidates.”

If you are passionate about people, want to provide the best care possible and are looking for a rewarding career with Diagrama visit or email


Notes to Editors

Diagrama has made a video of the people they support talking about what qualities and skills the new Support and Development Workers should have.

The video can be viewed here

About The Diagrama Foundation

Diagrama is a charity which supports vulnerable people through residential care, adoption and fostering across the southeast of England.  The foundation has three small care homes for adults with learning disabilities, a 48-bed care home for elderly with nursing and dementia needs, three homes for vulnerable young people and a Supported Living Service.

Many vulnerable people live a joyless existence without hope and without a true identity or understanding of what is possible to achieve in life.

Diagrama know that when someone has time and belief invested in them they come alive, because that investment has made them feel valued and worthy.

By making the effort to discover the real individual within you can build trust and unlock their hidden potential, igniting a renewed sense of hope and ambition for their life otherwise lost.

Diagrama’s dedicated team provides person-centred, solution-focused services for vulnerable children and adults, because everyone deserves the chance to live their best possible life.